Customer Support - Service Excellent
Rated 5 out of 5

With 20 years in the business, we have built a well-deserved reputation as the world’s number one lottery website. A streamlined, secure and efficient service, attractive products on offer and a 100% pay out record to our winners ensures we maintain this reputation.

We have invested in a world class customer support team and pride ourselves on being beyond reproach with the support we provide to you.

Please be sure to rate our service on completion of any live chat. This allows us to monitor service levels and to ensure you are receiving the very best in support.

For the year 2018 to date we have maintained a 5 out of 5 rating for our customer support. We will continue to strive to maintain excellence in all we do, here at

Abhijit D.

#greatservice the customer service people are true professional and knows their work well. They are well trained to handle customer's queries. I had a query related to deposit of funds in banks which was solved very efficiently.

Sinqobele B.

#greatservice I appreciate the speedy response whenever one has a query or issue, not a single hassle from the support team since I started playing in 2008

Eddie M.

#greatservice...Outstanding customer service from @Eva, @Julia, @Brittany and the the whole gang @PlayHugeLottos as always! Super quick & friendly replies.

Vlado S.

Oh yeah. has one of the best customer service I've ever used. I've asked about my bonuses several times. The response I got was almost immediate and correct every time. I've asked about payouts on winnings and got my questions answered right away. Great costumer service. I am very pleased. Keep up the good work!

Tyrone O.

#greatservice I have had the most wonderful experience every time I have had any interaction with Playhugelottos. The customer service goes above and beyond what one would expect.

Turigye Davis

#greatservice customer service support staff, always available when u have a problem 24/7 and so articulate in explaining for the customer to understand. They even go an extra mile of calling in case they need to explain further. What more can a customer demand? I love the service., as seen on:

As a truly global service, has partnered with many well-known brands and publishers from across the globe.


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